A CFO’s Plan for Overcoming a Down Economy
By Richard Flynn, senior vice president and
general manager for American Express OPEN
You’d be hard-pressed to find a CFO who hasn’t found this economy to be
more than a little challenging, but the good news is that there may be a
real payoff for all the hard work. In times like these, even the most
accomplished and financially knowledgeable small business owners are in
search of additional financial counsel to keep their businesses running.
When these business owners seek special financial advice, one of the first
people they turn to is most likely their CFO. As a result, a skillful CFO’s
stock and trade rises, and perhaps his or her role in the company will also
grow.
Whether co-leadership will actually become a widespread trend remains to be
seen, but one thing is certain: if CFOs are to advance in stature, they will
have to do their best to keep their companies afloat, regardless of what the
economy sends their way.
Fortunately, as challenging as this economy is, the basic goals and
principles of sound financial management remain the same. CFOs, however,
will need to put greater emphasis in some areas, such as managing risks,
building steady profit, and maintaining healthy cash flow. To help you
identify new ways to adapt to the economy and usher your company through to
better times, consider how you’re dealing with the following three areas.
Focus on Risk
Risk is always something a CFO must keep in balance, but the current economy
creates an environment where risks are greater and less predictable at every
level, from big-picture industry issues to day-to-day collections and vendor
relationships. In this environment, one of the greatest financial risks is
to continue operating under existing business assumptions. Be wary of any
assumptions you have made about the downturn and its duration. While
optimism has its place, counting on a recovery too soon could lead to
overstated revenue projections and overly large budgets, and a resulting
depletion of reserves. The current recession may have reached its end, but
we’re still in uncharted territory and don’t know when substantial recovery
will take place.
To keep risk under control, reassess your growth and earnings projections.
For many companies, earnings and growth projections calculated on a yearly
basis, for example, may prove to be too inaccurate over time, given the
increased volatility of a down economy.
Revisit projections made six months or more ago and assess how accurate they
have been to date. If there are already considerable discrepancies between
projections and reality, you may need to adjust current budgets to stave off
losses. And for the future, you may want to consider the benefits of
projections and budgets for shorter periods, potentially trading annual
calculations for bi-annual or quarterly figures.
In addition to adjusting assumptions, developing contingency plans can also
help reduce risk. In better times, conventional planning and budgeting serve
well, but a volatile environment with multiple heightened risks requires
multiple backup plans. Developing several worst-case scenarios can benefit
any company by helping to avoid on-the-fly decisions if the worst does
occur.
One area to look at is the risk passed on by customers and vendors. Evaluate
which of your customers and vendors are the most critical to your business,
and take the initiative to learn about their solvency and overall financial
strength. For new customers or vendors, exercise the option of doing a
credit check through Dun & Bradstreet. You may also want to take the extra
step of requesting trade references and bank references, which can provide
detailed information about business dealings with the company in question.
For existing customers or vendors, take a look at their track record with
your own company over the past six months. If a vendor’s delivery time has
lengthened or reliability has slipped in any way, it’s safest to assume risk
has also increased. Likewise, customers whose payment time has extended
significantly, may be greater risks. In addition, stay abreast of industry
news that affects vendors and customers. A loss of large accounts, increased
market turbulence, lower stock prices, or rising raw materials costs for
either customers or vendors all serve as warnings of elevated risk. Being
aware of rising risks will allow you to plan accordingly, should a
customer’s or vendor’s situation take a turn for the worse.
If customers appear to be growing credit risks, you will want to reassess
any credit you extend as soon as possible. You may also simply want to
encourage customers to pay by credit or charge card, so that you will be
guaranteed timely payment and avoid the risk of slow payment or non-payment.
Customers will still be able to delay payment and may also appreciate the
benefits and rewards that a number of charge and credit cards offer.
Look for small but steady gains
Most companies build profitability in small steps, not through major
high-profit opportunities, which tend to arrive sporadically even in the
best of times. In a slow economy, profitability is more than ever likely to
be the result of long-term discipline and small, consistent gains.
Target predictable savings and discounts that will help boost profits in a
time when profits are soft. Trade terms, for example, are one such
opportunity. With diligence, these seemingly small advantages can be
significant over the long term. While some terms will allow you to defer
payment when cash is short, nearly all reward early payment with a discount.
Delayed payment may present greater benefits depending on your
organization’s cash flow, but when paying early is an option, the rewards
are worthwhile. Although one or two percent seems like a small amount, it’s
a deal since these savings represent cash that can be reinvested in your
business. If you’re not able to take advantage of trade terms with some or
all vendors, look for other options, such as credit and charge cards that
offer cash-back rewards, miles, or other advantages, or those that offer
trade-like terms.
Opportunities for discounts may be less abundant in a down economy, but
there is often room for negotiation. Identify or create additional
opportunities by assessing vendor relationships across the board. If you
provide steady business to a vendor but haven’t been able to negotiate
better payment terms, discounted prices, or other advantages, then consider
how you might better your standing, whether now or in the future. For
example, consider whether it is worthwhile to formalize a standing order,
instead of ordering on an as-needed basis. You might also gain negotiating
power by consolidating your business with one vendor.
Sync accounts payable and receivable
To create optimum cash flow, accounts payable and receivable have to be more
than well managed; the two must work in lockstep. While accounts receivable
will always present greater unpredictability, streamlining accounts payable
can lend more focus to cash flow efforts. Assure that outflows are not
continually due before receivables by standardizing payment dates whenever
possible. Negotiate payment dates with vendors and creditors to streamline
payments and better coordinate them with the receivables cycle. This can
also help reduce the distraction of dealing with payments in a scattered
manner and will create more focus in areas of accounting that require
greater attention and effort.
Look at late payers to determine how you can help keep them on track. When a
customer is past due, immediately open a dialogue to understand the
situation. In addition to learning more about the customer’s situation,
evaluate your own organization’s role in late payments. Spot checks in
specific late-payer cases will help you determine whether your own
accounting system is getting invoices to the customer promptly. Keep in mind
that getting the invoice in the mail is not the last step. Invoices must
reach the appropriate customer contact and must contain all essential
information, such as purchase order and vendor numbers, so that the customer
can process the invoice in a timely fashion.
Challenging times are undoubtedly here for at least a little longer, but
with perseverance and a measured approach that’s based on sound financial
principles, CFOs can help guide their companies through to better times.
Building solid footing in the downturn will not only keep the company
resilient today, but will also position the business to profit from the many
opportunities that will come with a stronger economy. And with any luck,
having served your company well through the bad times, you’ll be rewarded
with a stronger role in leading the company when the economy bounces back.
|