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Navigator of the Profession – Wayne B.
Titus, III, CPA
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| Wayne Titus, III, CPA |
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For over ten years, Wayne Titus has served the public as a Certified Public
Accountant in various areas culminating with the establishment of his own
practice, AMDG Services, in 2002. Over the years, Wayne realized his CPA
designation not only provided tremendous professional opportunities, but it
also allowed him to enhance the lives of others both near and far. Wayne has
devoted an incredible amount of time and energy to enriching the lives of
Salvadorans, serving on the board of the Plymouth-Canton Music Boosters, and
working on behalf of many other worthy causes. But, most of all, he is
devoted to his family and religious faith. Wayne is the recipient of the
MACPA’s 2008 Public Service Award.What made you decide to go into the
accounting profession?
The consultative nature of being a CPA appealed to me most. I came into
accounting in a way probably different from most. I hated my introductory
accounting courses in college and consequently didn’t take any other
accounting courses at the time, but graduated with a BA in Business
Administration. During the late 1980s, I worked with my dad in the retail
boat business in Florida. The recession then impacted my father’s business
and his accounting system left him “blind” in terms of financial reporting
and management of the business. The person responsible for the system was
the controller for my dad’s business and a CPA. I learned how very important
a good CPA is to most small business owners and it inspired me to become a
CPA.
I was happily married at the time (and have been for 21 years), and Lisa
was pregnant with our eldest son. Remembering my aversion to accounting
classes in college, Lisa was surprised at my desire to go back to school and
get my CPA license. Thankfully, things were different when I went back to
school and focused on obtaining a BS in Accounting. I interviewed with Ernst
and Young and started working with entrepreneurial businesses in October
1991. I focused on developing “computer audit” skills, utilizing ACL
software and developing expertise in systems audit while obtaining my
Certified Information Systems Auditor accreditation along the way. From that
point forward, I developed expertise on business process and controls to
achieve specific objectives, mainly financial objectives in support of
financial audit, but also related to process improvement and other
consultative issues.
I was able to utilize and leverage these skills working with a team in
Europe in evaluating and redefining international audit approaches for
PricewaterhouseCoopers with the financial audit teams to teach and implement
this approach on quite a few of our Fortune 50 clients.
When I became a fee-only financial planner, I continued my interest in
business processes and implementation of an ISO-like approach in my own
business. The Centre for Fiduciary Excellence certified the process, and
AMDG Financial became one of the first 10 firms in the world to achieve this
required annual certification.
What makes going to work every day fun and exciting for you?
Working with people who appreciate the services my business can provide for
them. I see it as an opportunity for me to do what I like most: working
directly with people, understanding problems, developing strategies and
approaches to help solve them, and teaching and coaching my clients to adopt
these processes based on their personal values.
Explain any obstacles you had to overcome to get to where you are
today.
The biggest obstacle that I faced was both a financial and mental one.
During 2000 and 2001, I strugged with who I was serving and what impact I
was making. In my mind, the accounting industry, and myself in particular,
were not serving those who needed to be served – families and small
businesses. At the time, accounting and financial scandals appeared in the
press on a daily basis, with stories of people losing jobs and their life
savings.
I didn’t really know what else I could be doing, so I began two years of
prayer and reflection. Finally, in late December 2001, I developed an idea
of implementing a process to integrate tax, financial and investment
strategies for families and small businesses. The solution was a singular
wealth management service based strictly on fiduciary responsibility
standards with a fee-only approach. The real issue was how to accomplish
this and still support my family. I had become a slave to my income. Working
for a Big Four accounting firm as a senior manager on the partner track, I
was pretty comfortable with the income and lifestyle. The thought of leaving
this “security” was challenging.
Lisa wanted to help and was willing to go back to teaching. After 11 years
as a stay-home mom, the timing seemed right for her to rejoin the workforce.
Lisa worked and we adjusted our lifestyle significantly. Lisa’s income
during the first few years of my practice paid our basic bills. When she was
laid off in the fall of 2005, I needed help in the office and hired her as
my office manager. We still work together every day, though I consider her a
“free-agent." She has the option of renewing her contract, or not, on an
annual basis!
Your involvement in the MACPA has been extensive. Can you explain how
your participation in Association initiatives and programs have made a
difference in your practice?
One of the other reasons I left my corporate position to start my own
practice was to focus on better balancing my lifestyle. Spending time with
my family and giving back to my community were areas that I always felt
suffered. So getting involved more deeply in my profession was an immediate
“must.”
I began attending MACPA events, especially the Fall Advisory Forum, to stay
connected. It’s easy to bounce ideas off others when you’re in a firm with
multiple CPAs. However, a sole practitioner doesn’t have the daily exposure,
the challenges or the dialogues that are so important to build skills in our
profession.
There was a posting by the MACPA a number of years ago seeking volunteers
for a
Hospice of Michigan project. I joined the Financial Planning Task Force and
we developed the resource guide, “Financial Affairs at the End of Life.”
Participating in this task force was great for me personally and
professionally. I’ve stayed in touch with other task force members, giving
me the opportunity not only to keep in touch with others of similar
interest, but also to be a part of a great resource I think is so important
to so many families. I’m honored to have participated.
Not many people can say they have changed the lives of an entire
community, but you can. Please explain your work in El Salvador, including
the initiatives you’ve spearheaded to improve the quality of life for its
people.
In 2002, a friend asked me to consider joining a non-profit board serving
poor and marginalized communities in El Salvador. I knew nothing about El
Salvador or the communities this organization served. I read a small
biography, Oscar Romero: Memories in Mosaic by Maria Lopez Vigil,
which recounts many different people in his life and the role he played in
the lives of Salvadorans. It was very inspirational and prompted me to read
more about the history of the country, current issues of the people, their
government, and especially about the Civil War that ended in 1992 with over
80,000 innocent men, women and children murdered or “disappeared.” After
learning this, how could I ignore my friend’s request?
My involvement started out with attending an annual board meeting in El
Salvador, but soon I realized that wasn’t deep enough for me. I wanted to
really get to know the people, relate the efforts with the results. Since
2003, I’ve engaged my church in supporting a medical clinic there, and I’m
currently developing an endowment and expanding services at the clinic. I
have been working towards leveraging my involvement in Rotary District 6400
to develop a cohesive group of Rotary clubs that are located in Michigan,
Ontario, Ohio and Indiana in support of what I call TAP (The Agua
Project ~ Clean Water for Central America). I just led a weeklong
trip of 11 delegates, including my 17-year-old son, to launch a well water
project we started over a year ago. We also visited the site of our next
project, a $58,000 solar powered water project. We identified two additional
sites, which we are studying for feasibility and sustainability. One of
these projects will serve a large rural area and costs may exceed $200,000.
When people ask about these projects, they often wonder about corruption.
Since being involved in this region of El Salvador, I’ve met and have become
close friends with many local Salvadorans and with a few U.S. nationals who
have lived in El Salvador for over 20 years. They know firsthand which
people and organizations are trustworthy. Additionally, when Rotary is
involved, we work with a “host” club. I’ve worked on several local
humanitarian projects initiated by the club in El Salvador. Working through
Rotary requires checks and balances – knowing people on the ground and
committing to walking in solidarity with those folks helps ensure that we
deliver our projects to the people who need it most.
I see my role as helping people change their own lives, not
me changing their lives. When your friends need help, you are there for
them, right? This is what we are all called to do — to be a friend, whether
in our own neighborhoods, country or in developing nations. If we’re open to
learning about the issues people face and developing relationships, the
other “stuff” seems to magically happen along the way.
You’re quite involved with the Plymouth-Canton Music Boosters. What is
the significance of music in your life?
I never was a good musician and gave up trying in the 5th grade. However, I
did sing in my school chorus and I continue to enjoy singing. Lisa has the
musical talent. I’m sure she passed it to our sons, Wayne and David, who are
both percussionists in the Plymouth-Canton Marching Band and Winter Drum
Line programs supported by the Boosters. My sons are really the reason that
I got involved. The Marching Band, Winter Drum Line and the Winter Guard
are consistently among the best in the country. It takes a significant level
of organization and funding (program costs approach $350,000 to $450,000
annually) to run these programs successfully year after year. The local
school district cannot provide the level of funding needed to support these
highly competitive programs, and the gross income required to generate these
funds normally exceeds $1,000,000! That’s a lot of financial transactions!
When I got involved in 2004, PCMB didn’t have an accounting system, but used
a pretty sophisticated group of spreadsheets to track member accounts and
kept an expense register in a checkbook. My special interest in business
processes, process controls and consulting kicked in. Developed with the
assistance of quite a few dedicated individuals, PCMB now has a robust,
online accounting system, which allows volunteers to access and enter
transactions remotely. I wanted to help move this organization into the
future because the programs are so important and they positively impact my
children and others.
What does winning MACPA’s Public Service Award mean to you?
It’s very nice. Peer recognition for using my time and abilities to serve
others is an honor, and many other CPAs out there should also be recognized.
None of us do it for the acknowledgment, and while it makes me a bit
uncomfortable, I definitely feel a boost too! I try to live my life in a way
that is humble, and at the same time, I am enthused and invigorated helping
to make a difference. By extending myself, focusing on doing the right
things for the right reasons, I believe the outcomes provide real benefits.
My hope is that through this annual award, others are inspired to do what
they believe they’ve been called to do and enthusiastically go for it!
How do you balance your personal and professional life?
This has been a constant struggle for me throughout my career. Staying
balanced requires constant adjustments. I believe that living a good life
involves giving the first fruits of our labor, sharing our gifts with our
community (locally and internationally), nurturing our families and praying
with a grateful heart. The trick is to be able to recognize when the balance
has shifted and to take action to “re-balance.” For me, there is never one
static point where all of my professional and personal obligations have an
“equal” share of my time. Frankly, before starting my practice, it seemed
that sharing and nurturing “slices of the pie” were always the smallest
portion. Now, as my own boss, I’m able to allow for larger portions of these
slices in my personal life, providing better balance between my professional
and personal commitments. I still have to work at this daily, but I try to
remain aware of the shifts and Lisa checks me by scheduling – and balancing
– my calendar!
What advice would you have for those considering entering the CPA
profession?
A CPA can assist the world in invaluable ways because our training involves
so many aspects of problem solving. As a new CPA, I thought I had achieved
something really great, but now I know that passing the CPA exam is really
just the beginning! You can use and expand your skills in ways that benefit
the profession and your community. I encourage anyone considering a career
as a CPA not to simply focus on a job like taxes or auditing, but to explore
opportunities, gather many experiences, assimilate the knowledge gained from
them and apply it in various problem-solving situations. The more diverse
your experiences as you get started, the better equipped you will be to
serve others down the road.
What do CPAs need now to be successful in the future?
We are a profession founded on protecting the public interest. I believe we
need to continue focusing on that objective to remain successful in the
future. There are so many conflicting interests in this global economy. Who
stands for the public interests? We have a fiduciary responsibility to the
public we serve. We need to keep focusing on developing leadership skills
and to be the voice of reason in situations calling for strong advocacy and
independence in the face of adversity, especially where the public interest
is threatened. If CPAs continue to do the right thing, the right things will
happen.
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September/October 2008
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